Mercure Nairobi Upper Hill – A Favorite for Families in Nairobi
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Key details
About the Hotel
Kenya Road, Upper Hill, Nairobi, 00100,
-
Close to Upper Hill
Great
8.6
7.9
/10
4.6
4.7
/5
Loved by Mercure Nairobi Upper Hill guests
Excellent service
Comfortable rooms
Excellent cleanliness
Delicious meals
"The food was amazing prepared by Chef Sydney."
Maryanne K from United States
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"The hotel is sleek and cosmopolitan, but also has a relaxed vibe."
Paul S from United States
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"Awesome ambiance. A nice hidden gem."
Job O from Kenya
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"Very nice rooms and excellent bathrooms."
Joshua K from Kenya
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"The Mercure Hotel in Nairobi offers an exceptional blend of comfort, style, and hospitality."
Zuhair E from Kenya
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4-star Mercure Nairobi Upper Hill with cascading waterfalls and a heated outdoor pool in Nairobi's financial district
Amenities & Business Facilities
Mercure Nairobi Upper Hill is set within a hotel complex that includes a lounge bar, an all-day dining restaurant, and a co-working space called WOJO with shared desks and private offices. The hotel offers 7 meeting rooms and a state-of-the-art pillar-less ballroom that can accommodate up to 550 guests. A dedicated team is on site to plan events, conferences, and private parties using boardrooms with panoramic views from the 14th floor.
Wellness & Fitness
The hotel has a fully equipped fitness center with advanced Technogym equipment and a heated outdoor swimming pool for laps or relaxation. On-site Uzima Spa offers contemporary massages and beauty treatments, while the spa facilities include a sauna and steam room. Guests can also book a personal trainer or join fitness classes in the dual-storey gym.
Rooms & Dining
The 44-room property provides soundproof rooms with tea and coffee makers, and each room includes a private bathroom with a lower bathroom sink and emergency cord for accessibility. Sikia Fine Dining Restaurant serves meals with a focus on locally inspired cuisines, while the bar offers an extensive handpicked wine selection and champagne. Guests on half board receive a kid-friendly buffet and can request special diet menus through 24-hour room service.
Location & Nearby Attractions
Mercure Nairobi Upper Hill sits in the Upper Hill business district, surrounded by banks, embassies, and international companies, just 15 minutes from Jomo Kenyatta International Airport. Nairobi National Park, the Giraffe Centre, and the David Sheldrick Wildlife Trust are within a 24-minute drive from the hotel. A complimentary shuttle service takes guests to The Junction Mall and The Village Market for shopping and dining.
Family-Friendly & Guest Services
The hotel offers board games and puzzles for children, plus a kids' outdoor play equipment area. Guests have access to a shared lounge with a TV, a sun terrace with outdoor furniture, and a 24-hour front desk that can arrange currency exchange and luggage storage. The hotel also provides airport pickup and drop-off, a shuttle service, and accessible parking with garage spaces.
Highlights
Business: 550-person pillar-less ballroom & co-working space WOJO
Wellness: Heated outdoor pool & Uzima Spa with sauna and steam room
Dining: Sikia Fine Dining with handpicked wine list
Location: 15 minutes from JKIA, 24 minutes from Nairobi National Park
Accessibility: Wheelchair-accessible rooms with Braille and grab rails
Family: Kids' outdoor play equipment & board games
“My recent exploration of this Nairobi property revealed a team truly dedicated to guest comfort, evident in their warm reception and efficient service. The rooms, noted for their quietude and thoughtful design, provide a restful atmosphere, complemented by reliable internet and robust security. It strikes me as an excellent starting point for any Kenyan adventure, with a particular nod to the attentive individuals who contribute to its welcoming ambiance.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior King Room
2 persons
31 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
King Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score
General
Non-smoking rooms
Free Wi-Fi
Parking
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Gift/Newsstand
Beauty salon
Executive/club floor
Lobby
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness club
Sports trainer
Guest Parking
Electric kettle
Services
Shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Bank service
Wake up service
Bell staff/Porter
Dining
In-room breakfast
A la carte restaurant
Lobby bar
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor heated swimming pool
Ballroom
Spa & wellness centre
Sauna
Steam room
Room features
Air conditioning
In-room safe
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Turndown service
Dining table
In-room desk
Ironing facilities
Bathroom
Private bathroom
Hair dryer
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Dining Onsite
Nestled in the serene Upper Hill district, Bizari offers a delightful fusion of African, local, and international cuisines. The modern ambiance invites guests to indulge in hearty meals while enjoying a leisurely experience, making it a delectable retreat from the city's hustle and bustle.
Bizari
African, Local, International, European
Ambiance
Modern setting accompanied by a relaxed atmosphere, perfect for unwinding after a day of exploration.
Key Offerings
An extensive range of meal options serves halal dishes for breakfast, lunch, and dinner, showcasing a vibrant mix of local flavors and international favorites.
Reservation
Not needed.
Open daily from 06:00 to 22:30.
Mercure Nairobi Upper Hill Location
Kenya Road, Upper Hill, Nairobi, 00100,
Explore Nairobi
Explore Nairobi's Attractions
Top Attractions
Activities
Dining
Entertainment
David Sheldrick Wildlife Trust
6 minutes drive
Home to orphaned elephants, this sanctuary offers guided tours. Visit during feeding times for a unique animal encounter.
Nairobi National Museum
10 minutes drive
Showcasing Kenya's heritage, this museum features art, cultural artifacts, and fossils. Enjoy nature trails in the adjacent gardens.
Jeevanjee Gardens
25 minutes walking
A serene public park in the city center, perfect for picnics. Features lush greenery and historical monuments.
Nyayo Stadium
9 minutes walking
A multi-sport facility known for hosting athletic events. Enjoy vibrant local football matches and seasonal sporting events.
Walking Tour of Upper Hill
10 minutes walking
Explore the upscale neighborhood on foot. Admire incredible architecture and vibrant street art created by local artists.
Spa Day at Qiongozi Wellness Escapes
10 minutes drive
Relax with holistic spa treatments and yoga sessions. An ideal spot for rejuvenation after a busy day exploring the city.
Baraka Restaurant
1 minute walking
Offers a cozy atmosphere and local dishes. Try the ugali and grilled meats for a true Kenyan taste experience.
Larder
7 minutes walking
Contemporary setting serving international cuisine. Known for fresh farm-to-table ingredients and a diverse menu.
Kenya National Theatre
5 minutes drive
Venue for local plays, music, and cultural performances. Check the schedule for family-friendly shows and special events.
Westlands
10 minutes drive
A vibrant nightlife district with bars and clubs. Offers live music events and a lively atmosphere for all ages.
Tips on navigating the city
City Centre
Nairobi 23 min · 1.2 mi
Airports
Wilson (WIL) 6 min · 2.4 mi
Jomo Kenyatta (NBO) 30 min · 12.4 mi
Train
Nairobi Railway Station 23 min · 1.2 mi
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Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of US$30 per person per day.